Support Coordination vs Plan Management: What’s the Difference?

There are some differences between support coordination and plan management regarding their benefits and working methods.

Support coordination is capacity-building support that can assist you in several ways, such as:

• Understanding and using your NDIS plan to pursue your goals
• Connecting you with NDIS providers, community, mainstream, and other government services
• Setting up service booking and updating agreement
• Anticipating the barriers in the support and tackling the issues at the right time and in the right way
• Educating participants on accessing support
• Providing NDIA with information and report regarding your plan
• Building your confidence and skills to use and coordinate your support effectively.
• Planning unexpected events such as moving, changes in family support level or sudden hospital visits

Plan management is a service provided by a provider that helps you manage the funding in your NDIS plan.

Plan management can provide you with the following benefits:

Flexibility: Choosing an unregistered service provider can give you more options and flexibility to access your needed services.

Budgeting: Plan managers can help you budget, finance and track your NDIS funding. They can monitor how much funding you have left in the plan after spending to ensure you receive value for your money.

Payment processing: Plan managers can pay your service providers on your behalf. This can save you time and make managing your NDIS funding easier.

Reduce stress: Plan management can help manage your NDIS funding and handle administrative tasks, leaving you free to focus on achieving your goals.

It’s important to note that plan management is an available option, and the NDIS participants can choose if they want. However, it’s not mandatory; a participant can choose to manage the plan or have the NDIA work for it.