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Understanding the difference between a Specialist Support Coordinator and a Case Manager can be confusing but helpful.
Specialist Support Coordinator:
Specialist support coordination is the highest level of support provided to people with disabilities who have more complex scenarios. Its role is to reduce the complexities and improve the support environment by providing customized support that meets the participant’s needs.
A specialist support coordinator identifies the support you need based on your situation and navigates the complexities you have, such as dealing with multiple service providers or assisting with various disability issues during
Case Manager:
Case managers act as the ‘project managers’ and arrange all the required support and services for people with disabilities. They coordinate an effective, less expensive plan to reach individual clients’ goals.
They work closely with the participants to identify their needs and goals for a beautiful life, starting from required healthcare to performing daily activities.
Difference between Support Coordinator and Case Manager
- Support Coordination is an integral part of the NDIS plan. It is designed to enable participants to access and receive the best support and services to help them achieve their NDIS goals. Your support coordinator will work with you to understand your needs, identify the right providers and services, and coordinate your support to achieve your aim.
- Specialist support coordination involves all the tasks in regular support coordination, but they provide special support if they need it in any complex situation. This type of coordination is required, and the participant may only get critical support with the help of an expert professional.
Case management has its own way of completing the task in various stages. They address the participants’ needs and work closely with them to provide individual care according to their particular needs.
The case management process involves assessment, planning, implementation, coordination, monitoring, and evaluation of the care plan. The ultimate goal of case management is to enhance the client’s quality of life by offering them the necessary support and resources to achieve their desired outcomes.
